We want to provide clear and transparent information about how customer funds are handled within our platform. When you deposit funds into your account with us, please note the following:
1. Payment: We do not accept cash and will never ask you to make payments to a personal bank account on our behalf, nor ask you for personal account details, card details or passwords to your account. The acceptable means of payment are card and online.
2. Custodian: Customer funds are held securely within our Client Account, which is managed and operated by Stripe, a regulated Electronic Money Institution (EMI) authorised by the Financial Conduct Authority (FCA) in the United Kingdom.
3. Safety and Security: Rest assured that your funds are subject to the safety and security measures provided by Stripe, an established financial services provider.
4. No Investment: We do not invest or use customer funds for any speculative or investment activities. Your funds remain separate from our operational finances.
5. Access: You have access to your funds within our platform, subject to our terms and conditions, and you can withdraw them in accordance with our established procedures.
6. Regulatory Compliance: Our operations adhere to all applicable financial regulations, including AML (Anti-Money Laundering) and KYC (Know Your Customer) requirements.
Kayndrexsphere, as a brand, is developed and overseen by Kayndrexsphere Group Limited – a private holding company incorporated in the United Kingdom with the registration number 13173044.